US English (US)
ES Spanish

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
  • Home
  • Password Boss Knowledgebase
  • Using Password Boss
  • Password Boss Basics

Protect your data when Reinstalling Password Boss on Windows computers

Learn how to quickly and easily reinstall Password Boss on your Windows computer.

Written by Owen Parry

Updated at July 27th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

  • AutoElevate Knowledgebase
    New to AutoElevate? START HERE General & Troubleshooting Managing Rules Integrations Announcements FAQ Sales & Marketing
  • Password Boss Knowledgebase
    Using Password Boss Business Administration Password Boss Partner Documents
  • Changelogs for Autoelevate and Password Boss
  • Current Status
  • Marketing Toolkit
    MSP Marketing & Education Toolkit
+ More

Table of Contents

Saving a copy of your personal data Make a backup copy of your data manually Importing from a Password Boss export

If you need to reinstall Password Boss on your Windows computer the following items may apply.

By default, Password Boss saves a secure copy of the data you save in your Password Boss account on our servers.  We cannot access this data since we do not know your Master Password, but this is the data needed if you reinstall Password Boss on your computer or add Password Boss to a new device.

  1. If you have a paid subscription and your online backups are active. When you reinstall Password Boss or add a new device, the last backup copy will be downloaded and restored from our servers online.
     
  2. If you have a free subscription to Password Boss, online backups are disabled by default. When you reinstall Password Boss or add it to a new device, we won't have a copy of your data online. You will need to follow the steps below to protect your data.
     
  3. If you have a paid subscription and your online backups are turned off (by choice) for your Password Boss account. When you reinstall Password Boss or add it to a new device, we won't have a copy of your data online. You will need to follow the steps below to protect your data.
     

If you are not on a paid subscription with active backups, uninstalling Password Boss from your computer and choosing to remove your personal information during the uninstall process, all of your saved data will be deleted when you uninstall.
 

Saving a copy of your personal data


To avoid having your personal data deleted, you have two options:

  1. Before uninstalling Password Boss, make a backup of all of your data so you can import the data back after reinstalling. This is the recommended method if you have to reinstall Windows or move to another computer.
     
  2. During the uninstall process on Windows, you will see a prompt asking if you want to remove your personal information.  Choose NO. That will keep a copy of your data locally on your computer. After reinstalling Password Boss, you will see all your previously saved items.
     

Make a backup copy of your data manually


Importing from a Password Boss export

With Password Boss, you can easily export all of your saved data as a password-protected encrypted file or unencrypted file. This means you can keep a backup of your data and import it back into Password Boss whenever you need it. Just remember that the export feature is currently available only on the Windows or Mac version of Password Boss.



Exporting your data to an encrypted backup file


Create an encrypted backup file

We take the security of your data seriously, and we're here to help you protect it. To keep your information safe, we use your Master Password to encrypt it. You'll need your master password if you ever want to import your data in the future. Also, you can use the encrypted file as an extra backup for important information on your local computer.

  1. Open Password Boss.
     
  2. From the File menu, choose Export data -> Password Boss secure file.
     
  3. Choose a name and location for the file and save the file.
     
 
 

Create an un-encrypted backup file

This generated backup file is not encrypted, which makes it an insecure way to store your passwords and saved items. We strongly recommend that you permanently delete the file once you are done using it.

  1. Open Password Boss.
  2. From the File menu, choose Export data -> Password Boss JSON - not encrypted.
  3. Choose a name and location for the file and save the file.
 
 

 

Importing your Password Boss backup file


  1. Open Password Boss.
     
  2. From the File menu choose Import passwords -> From File.
     
  3. Select the application to import from the list, choose Password Boss encrypted export if your backup is encrypted, or Password Boss JSON - not encrypted if your backup is not encrypted.
     
  4. Select your backup file
     
  5. If your backup is encrypted, you must enter the email address and Master Password used when the backup file was created.
     
  6. Click Next
     
  7. Choose the items to import 
     
  8. Click Import 
     
  9. Your items will be imported into a new folder named PasswordBoss - <mm/dd/yy -time>

 

windows pc password reset free accounts no backups save data

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Importing passwords from Chrome and Chromium Based Browsers
  • Customizing your settings
  • Importing Passwords to Password Boss from a CSV
  • Quick Start Guide ⭐
  • Products
    • Privileged Access Management
    • Password Management
  • Solutions
    • For MSPs
    • For IT Pros
    • By Industry
  • Resources
    • Weekly Demos
    • Events
    • Blog
    • FAQ
  • Company
    • Leadership
    • Culture + Values
    • Careers
    • Awards
    • News & Press
    • Trust Center
    • Distributors
  • Get Pricing
  • Free Trial
  • Request a Demo
  • Support
  • Login
  • Contact
4925 Independence Parkway
Suite 400
Tampa, FL 33634
CALL US (813) 578-8200
  • Link to Facebook
  • Link to Linkedin
  • Link to Twitter
  • Link to Youtube
© 2023 CYBERFOX LLC ALL RIGHTS RESERVED  |  Privacy Policy

Knowledge Base Software powered by Helpjuice

Expand