Automatic Detection

Password Boss monitors standard login forms and prompts you to Save Password when you sign in for the first time, change a password, or sign in on a new device/browser. You can edit the item (name, folder, tags) before saving.

Supported Browsers

For automatic capture, ensure the Password Boss extension or autofill service is active on Chrome, Microsoft Edge, Firefox, Safari (iOS), and Android (Autofill Service). If your browser isn’t supported, use the manual save steps below.

Advanced Scenarios

Two‑Page Logins (Username → Password)

Some sites split username and password across separate pages. If the prompt does not appear:

• Ensure the extension is active and you’re signed in.
• Complete both steps, then try signing out/in again to trigger a prompt.
• Save manually if needed.

Single Sign‑On (SSO) and Identity Providers

SSO flows (e.g., “Sign in with Microsoft/Google”) may skip standard password fields.

• Save the tenant portal or IdP account if a site uses SSO exclusively.
• For mixed sites (local login + SSO), capture the local login or save manually.

Multi‑Account on the Same Site

When multiple accounts exist for one domain (e.g., work and personal):

• Create separate password items with clear names and tags.
• Verify URL fields so autofill chooses the right item.

Password Change Flows

If you change a password on a site, Password Boss will typically prompt to Update:

• Use Update Existing to keep history intact (see Password & Note History).
• If you must keep both (old and new), Save as New and rename accordingly.

Private/Incognito Windows

Extensions may be disabled in private windows by default.

• Enable the Password Boss extension for private browsing in your browser settings, or save manually.

Quick Checks

• Confirm the browser extension/autofill is installed and active.
• Ensure you’re signed in to Password Boss in the extension/app.
• Check browser permissions (extension allowed on the site).
• Try a non‑private window for the first capture.

Manual Save

Use Add New → Password to save credentials directly if prompts don’t appear.

Duplicate Warning

If Password Boss detects a similar login, you’ll be prompted to update or create new:

• Update Existing if it’s the same account.
• Create New if it’s a distinct account (different username or environment).

Autofill Picks the Wrong Item

• Open the item and verify the Website URL (use the canonical login URL, not a post‑login page).
• Remove stale duplicates or rename clearly.
• Add distinguishing tags (e.g., #Prod, #Test).

Sites That Block Autofill

Some banking or government sites intentionally disable autofill fields.

• Save manually with the correct URL and then copy/paste credentials from Password Boss.
• Consider browser‑specific compatibility settings or alternate browsers if permitted.