US English (US)
ES Spanish

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

  • Contact Us
English (US)
US English (US)
ES Spanish
  • Home
  • Password Boss Knowledgebase
  • Using Password Boss
  • Your Password Boss Account

How to Retrieve the Recovery Key for the Password Boss Web App

Easy steps to retrieve your Recovery Key for Password Boss Web App and never lose access to your passwords again.

Written by Dominique Smith

Updated at February 18th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

  • AutoElevate Knowledgebase
    New to AutoElevate? START HERE General & Troubleshooting Managing Rules Integrations Announcements FAQ Sales & Marketing
  • Password Boss Knowledgebase
    Using Password Boss Business Administration Password Boss Partner Documents
  • Changelogs for Autoelevate and Password Boss
  • Current Status
  • Marketing Toolkit
    MSP Marketing & Education Toolkit
+ More

Table of Contents

Recovery Key Warning Video Overview How to get your Recover Key How to Use the Recovery Key

Recovery Key


This will guide you through retrieving your recovery key for the Password Boss Web App. If you ever forget it, the recovery key is essential for resetting your master password. The instructions below will ensure you can securely access your Password Boss account and stored passwords. 

Warning

If you lose your Master Password, you will lose data without the Recovery Key.

 

Video Overview


Your browser does not support HTML5 video.


How to get your Recover Key


  1.  Go to https://app.passwordboss.com
     
  2.  Once logged in, click on Settings.


     
  3. Click Security and then click on the arrow next to Get recovery code.


     
  4. You will be prompted to enter your Master Password, and then click Continue.


     
  5. A new window with your QR code will appear. Choose the Download PDF option.


     

The Recovery PDF will download to your computer's main downloads folder, and that's it! 

Keep this PDF in a safe place. You can use this Recovery Code file to gain access to your Password Boss WebApp account without your Master Password from the login screen by using the Recover Account feature. This is how you can change your Master Password if it is forgotten without losing any data. The PDF will contain all of the instructions on how to use it.
 

How to Use the Recovery Key


Instructions are included in the PDF on how you can use the Recovery Key to reset your Master Password. 

password manager recover key web app retrieve key

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Adding Users to Password Boss Family Plan
  • Accessing the personal information in your Password Boss account
  • Forgot your new Master Password?
  • Changing your Master Password
  • Creating a Password Boss portal account
  • Products
    • Privileged Access Management
    • Password Management
  • Solutions
    • For MSPs
    • For IT Pros
    • By Industry
  • Resources
    • Weekly Demos
    • Events
    • Blog
    • FAQ
  • Company
    • Leadership
    • Culture + Values
    • Careers
    • Awards
    • News & Press
    • Trust Center
    • Distributors
  • Get Pricing
  • Free Trial
  • Request a Demo
  • Support
  • Login
  • Contact
4925 Independence Parkway
Suite 400
Tampa, FL 33634
CALL US (813) 578-8200
  • Link to Facebook
  • Link to Linkedin
  • Link to Twitter
  • Link to Youtube
© 2023 CYBERFOX LLC ALL RIGHTS RESERVED  |  Privacy Policy

Knowledge Base Software powered by Helpjuice

Expand