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Why am I no longer able to Remote Access?

Learn how to solve common issues that prevent remote access.

Written by Daniel Rivera

Updated at July 21st, 2025

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Table of Contents

Resolving Remote Access Issues After Admin Privileges Are Removed Steps to Resolve the Issue

Resolving Remote Access Issues After Admin Privileges Are Removed


When the "Remove Admin Privileges" feature is enabled, users may be removed from the Administrators Group. If the Administrators Group previously had permission to allow remote access, this change can result in users losing remote access capabilities.

Steps to Resolve the Issue

  1. Check Group Membership
  • Ensure that affected users are now only members of the Users group.
     

     2. Verify Remote Login Permissions

  • Confirm whether the Users group is granted permission for remote login.
  • If not, this may be the root cause of the access issue.
     

    3. Grant Remote Access Permission

  • If the Users group lacks remote access rights, add the necessary permissions.
  • Alternatively, create a new group, assign remote access permissions to it, and add the affected users to this group.


By following these steps, you can restore remote access functionality for users impacted by the removal of administrative privileges.

unable remote access

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