Token API Permissions

Please make sure the following permissions are enabled before you click Create API Token:

• Assets - View Details
• Assets - List/Search
• Customers - List/Search
• Tickets - List/Search
• Tickets - Create
• Tickets - Edit
• Ticket Timers - Overview, towards the very bottom of the list

Once you have set the correct permissions in your SyncroMSP web portal, create an API token for your AutoElevate integration by doing the following:

Go to More-> Admin-> (scroll to the bottom of the menu on the left) API Tokens

• Click New Token
   
• Click Custom Permissions
   
• Name it AutoElevate or whatever you would like so that you know it's for us
   
• Leave the Expiration blank
   

Copy the key created to be included with your preferences spreadsheet (SyncroMSP PSA - Integration Setup Preferences) to be sent back to us securely using the secure link we provided when your integration service ticket was opened.