Overview

The License Info tab shows your client's Microsoft 365 license utilization at a glance. Use it to identify wasted spend, plan upgrades, and make sure licenses are allocated properly.

How It Works

License categories

Licenses are grouped into four color-coded filter categories:

• Fully Utilized (green) — all available seats are in use
• Under-Utilized (yellow) — some seats are available and may represent unnecessary cost
• Free (gray) — licenses included at no cost (e.g., Microsoft Entra ID Free, Power Apps for Developer)
• Expired (gray) — licenses that are no longer active

License cards

Each license appears as a card showing:

• License name and Microsoft SKU ID
• Usage bar — how many seats are used vs. available
• Utilization percentage — a quick indicator badge (e.g., 100%, 89%, 0%)
• Used / Available / Total — exact seat counts

Use Cases

• Cost optimization — find under-utilized licenses to reclaim or downgrade seats
• Capacity planning — spot licenses at 100% utilization that may need more seats
• Compliance — make sure every user has the appropriate license assigned

Related Articles

• Users Posture
• Microsoft 365 Mixed Licensing Strategy
• Client Portal