1. What We See / What Was Reported / What Is Being Experienced
We have received reports from some users experiencing system instability—specifically, computers locking up or freezing, especially when coming out of hibernation. This issue appears to occur only when the Blocker feature is enabled in AutoElevate, whether in Audit or Live mode. Based on reports (including Reddit posts), the behavior began after certain Windows updates released in early July.

The updates potentially associated with these symptoms include:
KB5058499, KB5063060, KB5060842, KB5060829, KB5062553, and KB5054979.

In some cases, reverting these updates or disabling the Blocker feature resolves the issue. It's important to note that there is no evidence the problem is related to the Elevation functionality of our agent—only Blocker appears to be involved.

2. What We Recommend You Do Now
If you are seeing these symptoms in your environment:

Temporarily disable the Blocker feature in AutoElevate to see if that mitigates the issue.

Alternatively, consider rolling back one or more of the following Windows updates, which may be contributing to the problem:
KB5058499, KB5063060, KB5060842, KB5060829, KB5062553, KB5054979

Monitor the affected systems for changes in behavior and note any recurrence.

Please note: Placing Blocker into Audit mode is not sufficient; the issue may still occur in this mode.

3. What We Are Doing / Researching
We are actively investigating the issue. Internally, all CyberFOX systems run AutoElevate with Blocker enabled, and we have observed similar intermittent issues on a small subset of machines. The root cause was initially unclear—potentially linked to a Windows update, driver, or system component—but we now suspect that one or more of the above-mentioned Windows updates in addition to Blocker being enabled may be responsible.

Additionally, we are evaluating Windows Update KB5062660, currently available only through the Windows Insider program, as it may contain a fix for this behavior. This update specifically mentions addressing an issue consistent with what users are reporting. We are testing and monitoring this update closely, though we cannot yet confirm whether it resolves the issue.

If you need further assistance, please contact AutoElevate Support