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ConnectWise Automate - Overview

Gain an understanding of the benefits and features of ConnectWise Automate

Written by Owen Parry

Updated at July 27th, 2024

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Table of Contents

Overview

Overview


When deployed from ConnectWise Automate, AutoElevate puts you on Autopilot. This is because Clients and Locations are automatically created in your AutoElevate Admin Portal.

AutoElevate can help you save time by eliminating the lengthy setup process that is common with most solutions. With this extra time, you can focus on identifying vulnerabilities in your managed service environment and gaining insights into your security posture and its impact on end users. The Agents will immediately begin gathering important information, such as baseline machine status and UAC endpoint security, to help you understand your risk level. 

  • Windows O/S version and build
     
  • UAC turned off or on?
     
  • UAC Admin level
     
  • UAC User level
     
  • Number of users who are part of the Admin group
     
  • System restore turned off or on?
     
  • A/V off or on?
     
  • A/V up to date?
     

AutoElevate collects detailed information whenever a user encounters a pop-up requesting their login credentials, in addition to the basic information it already has. This allows you to gain valuable insights into your end-users' experience, activity, and security context, ensuring their safety and satisfaction. 

The Web Admin Portal's data views provide instant access to the information you need to gauge the security temperature and health of your clients' environments, as well as the impact of your security posture on end-users. 

The trial version comes with free ConnectWise Automate scripts that have built-in ticket creation to make tracking agent installs a breeze, saving your technicians time and effort. Additionally, you can quickly and seamlessly uninstall AutoElevate Agents using the Labtech script provided.

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