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User change notifications

Learn how to effectively utilize change notifications to keep users apprised of recent updates.

Written by Owen Parry

Updated at July 30th, 2025

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Table of Contents

Policy Description Settings Recommendation Availability

Policy Description


This policy allows email notifications to be sent to users at a customer, who are not admins on the company account, alerting them when users are added or removed from the company account.

By default, all admins on a company account will receive email notifications when users are added or deleted from the account.
 

Settings


  • The default value is DISABLED.

    When this policy is ENABLED, enter the email addresses to receive notifications of user account changes.
     
  • When this policy is DISABLED, only the admins on the company account will receive email notifications for user account changes. All user account changes are always logged.
     

Recommendation


For teams with multiple admins making user account changes, this policy is useful to alert the admins. If a company has a non-admin, for example, the controller or compliance officer, who needs to be notified of an account change, then enable this policy.
 

Availability


This policy is available to all accounts with an Advanced or Trial subscription.

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