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Enabling Browser Based Notifications For Technicians

Written by Owen Parry

Updated at July 27th, 2024

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Table of Contents

Notifications from the browser service can also be configured to appear in the Windows 10 notification area so that you won’t need to keep your Admin portal open but would only need to have a browser open (so that the notification service is running) to be notified. To Enable Notifications 

Your Technicians can receive notifications of user privilege requests on their computer by enabling browser-based notifications for the Admin Portal.
 

Notifications from the browser service can also be configured to appear in the Windows 10 notification area so that you won’t need to keep your Admin portal open but would only need to have a browser open (so that the notification service is running) to be notified.

 


To Enable Notifications 


Google Chrome

In Chrome, you would click on the "lock" in the top left of the browser. The lock is next to the Left of the URL address. That should allow you to Allow/Block the notifications and a couple of other settings. 

BrowserLock-Chrome1-withArrow.PNG

To ‘reset’ it if it is already set to Allow. Set it to block, refresh, and then do it again and set it to 'allow' and refresh. This should enable notifications from the browser service.

 
 

Microsoft Edge

In Edge you would click on the "lock" in the top left of the browser. The lock next to the Left of the URL address then click “Site permissions” to open the screen containing the various permission settings.

BrowserLock-Edge1-wArrow.PNG

Scroll down in the list to “Notifications” and change the down-down menu choice to “Allow”

BrowserLock-Edge2-wArrows.PNG

 
 

Mozilla Firefox

In Firefox, after logging into the Admin portal you should see an icon in the top left of the browser to the left of the URL address which looks like a chat icon, and be given the ability to select “Allow Notifications”.

BrowserLock-Firefox3-wArrows.PNG

If this has already been set to ‘Never Allow’ you can change the setting in Firefox by clicking the ‘Hamburger’ menu on the right-hand side of the screen and then from the menu select “Options”

 BrowserLock-Firefox1-wArrows.PNG

Click on “Privacy & Security” and then scroll down in the list to “Permissions” and click the “Settings” button next to ‘Notifications’.

BrowserLock-Firefox2-wArrows.PNG

Find the Admin Portal address in the list and set the status drop-down to “Allow” and then “Save Changed”  

BrowserLock-Firefox5-wArrows.PNG

 
 

Windows 10

To have the browser notifications show up in the Windows notification area, you would first need to allow it in your browser and then enable it in Windows by doing the following: In Windows go to Settings > System > Notifications & Actions

WindowsSetting1-wArrow.PNG

 

Toggle the “Get notifications from apps and other senders” to “ON”

WindowsSetting2-wArrow.PNG

Scroll down through the list and make sure the browser that you have authenticated in AutoElevate and enabled notifications for (in this case Chrome) is toggled to “ON”

WindowsSetting3-wArrow.PNG

 

Click on the browser in the list and set the “Show notification banners” and “Show notifications in action center” to on by checking the boxes. You may also set the other notification settings based on your preferences here.

WindowsSetting4-wArrow.PNG

 
 

 

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